# Welcome to our FAQ hub! This is your go-to resource for finding answers to frequently asked questions about our services. If you don't see the information you need, please feel free to reach out to us directly. * [Withdraw USDT/USDC](/tygapay/withdraw-usdt-usdc) * [Deposit](/tygapay/deposit) * [Reset Pin](/tygapay/reset-pin) * [KYC Verification](/tygapay/kyc-verification) * [Seed Phrase](/tygapay/seed-phrase) * [Exploring TygaPay](/tygapay/exploring-tygapay) # Withdraw USDT/USDC Experience unparalleled flexibility with Tygapay. Seamlessly convert and withdraw your USDT or USDC holdings to any preferred cryptocurrency exchange or wallet, giving you the freedom to manage your assets on your terms. With Tygapay, the power to access your funds whenever and wherever you choose is at your fingertips. **Step 1: Select Withdraw and Add your Exchange or Wallet Address**

*** **Step 2: Select New Address and Select Coin Choice** ***

*** **Step 3: Select Network and Name the Address** ***

**Step 4: Fetch your Address from your preferred Exchange or Wallet. (eg Binance or MetaMask etc)** *** Before proceeding, it's essential to fetch your wallet address from your preferred cryptocurrency exchange or wallet. Remember, the network you choose is crucial – sending tokens on the wrong network could result in irreversible loss of funds. In this demonstration, we will guide you through the process using Binance Exchange as an example, ensuring a seamless and secure transaction experience. **\*Don't have a Binance account?** [**Start Here**](https://www.binance.info/en/activity/referral-entry/CPA?ref=CPA_00TGVGTB8O)

***

*** **Step 5: Save and Confirm Address** *** Here at Tygapay, we prioritize your security above all else. To ensure a robust layer of protection, we provide you with two distinct PINs. One PIN is delivered to your email for an added layer of verification, while the other is a personalized code you created during registration. This dual-PIN system exemplifies our dedication to safeguarding your assets and fostering a secure crypto experience. ![](https://tygapay.ladesk.com/scripts/file.php?view=Y\&file=g7xj839e0gksll6jbhssw1xx0rxpalop) ![](https://tygapay.ladesk.com/scripts/file.php?view=Y\&file=1pxvvj83l5wv7m3xdhglnslm1hq2355d)

*** **Step 6: Withdraw** ***

*** ![](https://tygapay.ladesk.com/scripts/file.php?view=Y\&file=5kjewlq97d7dp0lva5w8izfdtas5vhh4) # FAQ - Withdrawals ### 1. **How long do withdrawals take from TygaPay to my Exchange/Wallet?** * Withdrawals exceeding your daily limit of $10,000 require approval and may take up to 12-24 hours for processing. This process is typically expedited unless suspicious behaviors are detected, in which case it serves as an additional security measure. * Withdrawals within the daily limit are processed promptly and will be completed based on the network speed. # Withdrawal address locked? Withdrawal Address Locked? No problem! Follow these simple steps to unlock it and continue your transactions smoothly.

And you are done! # Deposit ### **Step 1: Select Deposit**

### **Step 2: Choose the coin and the network** {% hint style="info" %} • **TygaPay currently only supports BNB Chain (BSC BEP20) and MATIC network.**\ *(We are working on expanding in the future)* **• Tygapay wallet can only receive Tether (USDT).** {% endhint %}

### **Step 3: Double-check the address and network**

{% hint style="info" %} • Tygapay wallet can only receive Tether (USDT). • Confirm that your network is MATIC. • Deposit to: Tyga Wallet • Funds sent to the incorrect address or network are not recoverable. {% endhint %} {% hint style="warning" %} **Are my funds lost if I deposit using the wrong Network?**\ [Yes](/tygapay/deposit/are-my-funds-lost-if-i-deposit-using-the-wrong-network-or-address) {% endhint %} # Are my funds lost if I deposit using the wrong Network or Address? Unfortunately YES, TygaPay operates on smart contracts, meaning that once funds are mistakenly deposited into the wrong network, they cannot be recovered, resulting in irreversible loss. **Understanding the Risks: Irrecoverable Funds Sent to Incorrect Addresses or Networks** In the realm of digital finance, the importance of accuracy in transactions cannot be overstated. Whether you're sending funds to a friend, family member, or making a payment to a service provider, ensuring that the recipient's address or network is correct is paramount. Unfortunately, mistakes can happen, and funds sent to the wrong address or network can result in irrecoverable losses. In this article, we'll delve into the implications of sending funds to incorrect addresses or networks and provide insights into mitigating this risk. **Irrecoverable Losses: The Consequences** One of the fundamental principles of digital transactions, particularly in cryptocurrencies, is irreversibility. Once a transaction is initiated and confirmed, it becomes a permanent part of the blockchain ledger. This means that if funds are sent to an incorrect address or network, there is no mechanism in place to reverse the transaction or retrieve the funds. **Understanding the Nature of Digital Transactions** In traditional banking systems, transactions can often be reversed or disputed through chargebacks or other mechanisms. However, in decentralized systems such as cryptocurrencies, transactions are immutable and irreversible once confirmed by the network. This inherent feature provides security and transparency but also underscores the importance of diligence and accuracy in transaction processes. **Mitigating the Risk: Best Practices** While the irreversible nature of digital transactions poses challenges, there are steps that individuals can take to mitigate the risk of sending funds to incorrect addresses or networks: 1. **Double-Check Recipient Information**: Before initiating any transaction, carefully review the recipient's address or network details. Ensure that the information is accurate and matches the intended recipient. 2. **Use Copy and Paste**: When entering addresses or network information manually, use the copy and paste function to minimize the risk of typographical errors. 3. **Verify Address Formats**: Different cryptocurrencies may have varying address formats. Familiarize yourself with the specific format for each cryptocurrency to avoid sending funds to incompatible addresses. 4. **Start with Small Transactions**: If you're transacting with a new address or network for the first time, consider starting with a small test transaction to confirm that everything is working as expected. **Conclusion: Exercising Caution in Digital Transactions** In the digital age, the convenience and efficiency of digital transactions are undeniable. However, it's essential to recognize and mitigate the risks associated with these transactions, particularly concerning the irrecoverable loss of funds sent to incorrect addresses or networks. By understanding the irreversible nature of digital transactions and implementing best practices for accuracy and diligence, individuals can navigate the digital financial landscape with greater confidence and security.
# Reset Pin At Tygapay, security is our utmost priority. We take safeguarding your financial assets seriously, implementing advanced measures to ensure your peace of mind. In this section, you will find a step-by-step guide on resetting your PIN, demonstrating our commitment to keeping your transactions and personal information secure at all times. #### **Step 1 : Reset Pin** ***

#### **Step 2 : Follow Reset Instructions** *** ![](https://tygapay.ladesk.com/scripts/file.php?view=Y\&file=lc9dm8tvz9g3ibcor4irirqz66w8rpsz) # KYC Verification At **Tygapay**, we play by the government's rules, even if we're not the biggest fans of the KYC process – you know, that identity check that everyone loves. While we might raise an eyebrow or two at the paperwork, rest assured, we've got your back. Our cheeky compliance ensures your transactions are on the up-and-up, even if we have to put on our serious faces for a moment. Your crypto journey is in safe hands with Tygapay, and we promise to make even the regulatory stuff a little less snooze-worthy. {% hint style="info" %} **PLEASE NOTE:** New Tygapay Know Your Customer (KYC) requirements have been introduced. Unfortunately, your current KYC verification does not meet the updated standards. To ensure uninterrupted access, please verify your account and confirm that your first and last names match the details on your Tygapay account. {% endhint %} #### **Step 1: Click Account Verification**

#### **Step 2: Start the Verification Process**

#### **Step 3: Select continue**

#### Step 4: Select your form of identification and the country where your document was issued, then continue.

#### Step 5: Allow access to camera.

#### Step 6: Position your document within the provided frame.

{% hint style="info" %} **Ensure your document is fully visible and clearly readable.** {% endhint %} #### Step 7: Get ready for your selfie, then continue.

{% hint style="info" %} **Center your face within the frame.** {% endhint %} #### Step 8: Take selfie.

#### Step 9: You are done!

{% hint style="warning" %} When you get **“Submission under review”,** please allow up to 48 hours for approval. If it’s still pending after 48 hours, simply open a ticket on our TygaPay app, and we’ll be happy to assist you with that. {% endhint %} # KYC Made Easy: How to Take a Perfect ID Picture When utilizing TygaPay, your document undergoes two checks. Initially, it is scanned to extract personal information such as your name, surname, date of birth, etc. Subsequently, our AI verifies the authenticity of your document.

We strongly advise using a smartphone to capture the picture of your Identity Document. If you use our Web application on a laptop, click the "EMAIL ME A LINK" button. This will send a link to your email address, allowing you to easily continue on your smartphone by opening the link. While capturing a picture that meets our requirements can sometimes be challenging, we provide the following tips to guide you through the process: | ✅ Do | ❌ Don't | | --------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------- | | | | | Take a **live picture** of your physical ID document | Submit a non-live ID image, scan, or photo from the screen | | Select the appropriate category for your document | Submit a different type of document from the ID type selection | | Use **landscape mode** when taking a picture with a mobile phone |

Take a picture in portrait mode.

This reduces the size of the ID shown in the image, which may result in difficulties when reading the data

| | Ensure all four corners of the ID are visible | Crop the image results in some information on the ID being obscured or lost | | Minimize glare, shadows, and reflections on the ID | Take a picture with glare, shadows, or reflections obscuring the information | | Take a clear picture where all data is readable and nothing obscures the ID information | Take a blurry picture or a picture where something (ex, your fingers) covers part of the ID information | | 💡 Other tips | | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | | | **Focus Issues:** If your device has trouble focusing on the Identity Document, consider clearing the cache, data, and permissions, and then try again. | |

Lighting: Use natural light whenever possible. Avoid using flash, as it can create glare.

Background: Use a dark, solid-colored background to help your ID document stand out.

| | **Reading failures:** If our system cannot read your Identity Document or fails to read the back side, try taking photos of both sides as the front side of your Identity Document or Driving License instead. | | **Intra-country (domestic) documents:** Some countries (e.g., Russia, Ukraine) have internally accepted passports that are not recognized internationally. Such documents are considered "national identity documents." | These guidelines ensure a smooth verification process and help maintain the integrity of our platform. If you encounter any difficulties, please don't hesitate to ask for assistance at **** # FAQ - KYC Verification ### **How long does KYC take to be approved?** * Please allow up to 48 hours for the approval process. ### **My KYC keeps failing, what else can I do?** * Not to worry! Simply open a ticket on our TygaPay app, and we'll be happy to assist you with that. # Cards All you the information you need regarding our card services. * [Supported Card Countries](/tygapay/cards/supported-card-countries) * [Card Verification Requirements](/tygapay/cards/card-verification-requirements) * [Card Registration](/tygapay/cards/card-registration) * [Card Activation](/tygapay/cards/card-activation) * [View Card Credentials](/tygapay/cards/view-card-credentials) # Supported Card Countries Which countries are eligible to access cards? We currently offer card access to users in the following countries:


Australia	Austria	Belgium
Bulgaria	Croatia	Cyprus
Czech Republic	Denmark	Estonia
Finland	France	Germany
Ghana	Greece	Hungary
Iceland	Ireland	Italy
Latvia	Liechtenstein	Lithuania
Luxembourg	Malta	Netherlands
Norway	Poland	Portugal
Romania	Slovakia	Slovenia
Spain	Sweden	Switzerland
United Kingdom	United States of America	Uzbekistan

**Is the list of eligible countries subject to change?** Yes, the list of eligible countries may change due to regulatory and operational requirements. We will keep our users informed of any changes through official announcements. **Why are some countries not included in the eligible list?** Card access availability depends on several factors, including regulatory compliance and operational feasibility. We are actively working to extend our services to additional countries. **Are there plans to expand card access to more countries?** Yes, we are exploring opportunities to expand our services to more countries. Stay tuned for updates and announcements on our website and other communication channels. **Can I use the card internationally if my country is eligible?** Y es, our cards are designed for international use. However, please check for any specific restrictions or fees related to international transactions. **What should I do if my country is not currently eligible for card access?** If your country is not eligible at this time, we appreciate your interest and are working on expanding our services. **How can I contact support for more information?** For specific questions about card access or eligibility, please reach out to our support team at . # Card Verification Requirements **Proof of Identity:** * Valid Passport: A clear, unexpired copy of your passport with all relevant information visible. * National ID Card: Submit a high-quality scan or photo of the front and back of your national ID card, ensuring all details are legible. * Driver's License: If using a driver's license, make sure it is in date, and both sides are visible. **Proof of Address:** * Utility Bills: Acceptable documents include recent utility bills (gas, water, electricity) displaying your name and address. * Bank Statements: Provide a copy of a recent bank statement that clearly shows your full name and current residential address. * Rental Agreement: If applicable, submit a signed and dated rental agreement with your name and address visible. **Proof of Source of Funds:** * Employment Documents: Submit recent payslips, employment contracts, or tax returns to demonstrate a legal and stable source of income. * Business Ownership: If applicable, provide documents proving ownership of a business, such as registration certificates or financial statements. * Inheritance Documents: For inherited funds, submit relevant legal documents confirming the inheritance. **Selfie Verification:** * A clear, recent selfie: Ensure your face is well-lit, and your facial features are easily recognizable. * Matched Identity Documents: Hold your ID next to your face in the selfie to confirm a match. **Additional Considerations:** * Clear and Legible: Ensure all documents are clear, legible, and free of any obstructions, such as watermarks or shadows. * Unexpired Documents: Make sure all submitted documents are within their expiration dates. * Full Documents: Submit the entire document, avoiding cropped or partial images. ***Double-Check:** Before submission, review all documents to ensure they meet the specified requirements.* # Card Registration Discover Tygapay: Your gateway to a revolutionary Crypto Debit card experience that seamlessly merges the realm of cryptocurrencies with real-world spending. With Tygapay's innovative solution, you can effortlessly use your crypto holdings for everyday transactions, both online and offline, while enjoying exceptional incentives such as exclusive bonuses, cashbacks, and discounts. Embrace a new era of financial freedom and security as Tygapay ensures your crypto assets are protected through advanced encryption and authentication measures. Step into a future where convenience, rewards, and the potential of crypto converge – welcome to TygaPay. {% hint style="info" %} Note: Unfortunately, TygaPay does not support every country. Please refer to the list of supported countries. [Supported Card Countries](/tygapay/cards/supported-card-countries) {% endhint %} ### **Step 1: Register** *** ![](https://tygapay.ladesk.com/scripts/file.php?view=Y\&file=uqk1q4qdhhrq6193ozcdnmmt8ohkfa17) ![](https://tygapay.ladesk.com/scripts/file.php?view=Y\&file=kref70msaljlrp15ku44fl5s6l5cmyk7) ### **Step 2: Verify Account** *** ![](https://tygapay.ladesk.com/scripts/file.php?view=Y\&file=w4k3a9bu4zvznbtiok5c6galtazhynlo) ![](https://tygapay.ladesk.com/scripts/file.php?view=Y\&file=b90u4fxb18ire2roubh0llrv791u0tgf) ### **Step 3: Order Card** *** ![](https://tygapay.ladesk.com/scripts/file.php?view=Y\&file=wtto0s4m30ng8meaj6twza4qwh4z61o2) ![](https://tygapay.ladesk.com/scripts/file.php?view=Y\&file=hwsds8yotxf9pz7bn5dbstp4ns4dz7ko) # Card Activation Here's how you can activate your physical card.

Virtual cards are activated instantly

# View Card Credentials Here's how you can access and view your card PIN

# Seed Phrase **1. What is a seed phrase?** A seed phrase, also known as a recovery phrase or mnemonic phrase, is a sequence of words used to generate cryptographic keys in cryptocurrency wallets. These words are typically generated by a wallet when creating a new account or wallet address. **2. How many words are in a seed phrase?** Most seed phrases consist of 12 to 24 words, although some wallets may use different lengths. The standard is 12 words, which provides a balance between security and ease of use. **3. Why are seed phrases important?** Seed phrases are crucial because they serve as a backup for accessing your cryptocurrency funds. If you lose access to your wallet due to a device failure or other reasons, you can recover your funds using the seed phrase. **4. How should I store my seed phrase?** It is essential to store your seed phrase securely. Avoid storing it digitally, as this could make it vulnerable to hacking. Instead, write it down on paper and keep it in a safe place, such as a secure lockbox or safe deposit box. **5. Can I share my seed phrase with others?** No, you should never share your seed phrase with anyone. Your seed phrase is essentially the keys to your cryptocurrency funds, and sharing it could result in unauthorized access and theft of your funds. **6. What should I do if I lose my seed phrase?** If you lose your seed phrase, there is typically no way to recover it. That's why it's crucial to store it securely and make backups. Without the seed phrase, you may lose access to your cryptocurrency funds permanently. **7. Can I change my seed phrase?** In most cases, you cannot change your seed phrase. However, some wallets allow you to create additional seed phrases or backup phrases, which can serve as an extra layer of security. **8. Are seed phrases case-sensitive?** Yes, seed phrases are case-sensitive. It is essential to write down and enter the words exactly as they are provided by your wallet. **9. Can I use the same seed phrase for multiple wallets?** While it is technically possible to use the same seed phrase for multiple wallets, it is not recommended. Using the same seed phrase increases the risk of unauthorized access to your funds if one of the wallets is compromised. **10. Can I memorize my seed phrase?** While it is theoretically possible to memorize your seed phrase, it is not recommended due to the risk of forgetting or misremembering the words. It is safer to store your seed phrase securely in written form. # European Union - Travel Rule Requirements All EU users need to review the information below carefully, as the process for sending and receiving crypto-assets has changed. \ **What is the Travel Rule?** The Travel Rule enhances transparency in crypto-asset transfers, making it more difficult for criminals to exploit crypto-assets for illicit activities. It requires centralized crypto-asset businesses to collect and share necessary names and account details of parties involved in crypto-asset transfers. Following the Financial Action Task Force (FATF) recommendation issued on June 1, 2019, the EU adopted the Travel Rule through the Transfer of Funds Regulation, which takes effect no later than December 31, 2024. #### Is the Travel Rule mandatory? Yes, compliance is required for all crypto-asset service providers, including Tygapay.com. The Travel Rule has been enacted across all EU countries under **Regulation (EU) 2023/1113**, governing information accompanying transfers of funds and certain crypto-assets. #### How will this impact me? **When transferring crypto-assets** When sending crypto-assets from Tygapay.com to an external wallet (such as a non-custodial wallet or a cryptocurrency exchange), you will need to provide additional details, including: * The beneficiary’s name and country * The type of wallet (custodial or non-custodial) * The name of the beneficiary’s crypto-asset service provider (if applicable) In line with the Travel Rule requirements, once the withdrawal is processed, we will share your name and the beneficiary’s name with the receiving crypto-asset service provider. If the withdrawal amount exceeds **1,000 EUR** and the recipient is using a non-custodial wallet, additional information may be required. You may not need to re-enter these details for future transfers if the previously provided information remains valid, as determined by Tygapay.com. Once verified, outgoing transfers to that wallet address will be approved. For further information, please see the following documents provided by the Financial Action Task Force (FATF) and the European Banking Authority EBA ([EBA Guidelines](https://www.eba.europa.eu/activities/single-rulebook/regulatory-activities/anti-money-laundering-and-countering-financing-terrorism/guidelines-information-requirements-relation-transfers-funds-and-certain-crypto-assets-transfers)) # Exploring TygaPay Here, you'll find answers to some FAQ about using TygaPay. Whether you're new to TygaPay or have some question, this section aims to provide comprehensive insights to enhance your experience. ### **When will my Tyga virtual card be available for Apple Pay and Google Pay?** * We are currently in the process of developing support for Apple Pay and Google Pay. Unfortunately, we don't have a confirmed release date at this time. Our aim is to implement these payment options within this year, but there are several dependencies that need thorough consideration and planning. We'll keep you informed with updates as we progress in the development process. Thank you for your patience. ### **Where can I download the TygaPay app?** * You can download the TygaPay app from the official app store on your device. * [iOS](https://apps.apple.com/za/app/tygapay/id1671099507) * [Android](https://play.google.com/store/apps/details?id=com.tyga.pay\&hl=en\&gl=US\&pli=1) # Referral link To create and share a referral link, please follow the instructions provided in the images below. These images will guide you through each step.

# Language Change To change your language settings, please follow the step-by-step images below.

# Deposit address link The Deposit Address Link is your unique address for receiving funds. Use the correct network, as incorrect deposits cannot be recovered. See the images below to find your deposit address.

You can share your address or copy it from here.

# Tygapay: TraxionPay Wallet The features of TraxionPay Wallet are seamlessly integrated into the TygaPay platform. * [Registration or Link Wallet](/traxionpay-wallet/registration-or-link-wallet) * [Receive Funds](/traxionpay-wallet/receive-funds) * [Send Funds](/traxionpay-wallet/send-funds) * [Swaps](/traxionpay-wallet/swaps) * [Scan & Pay](/traxionpay-wallet/scan-and-pay) * [Supported Institutions](/traxionpay-wallet/supported-institutions) # Registration or Link Wallet You have the choice to either register a new Traxion Wallet or import/link an existing one.

## 1. Register Wallet You can create a new Traxion Account/Wallet within the TygaPay mobile application by tapping the "Create Wallet" action button.

## 2. Link Wallet You can connect an existing Traxion Wallet to TygaPay by selecting the "Link Wallet" action button. ## 2.1 Enter the Account Number and Receive an One-Time Password (OTP).

## 2.2 Enter OTP received via Email or SMS.

# Receive Funds You can share your Traxion Wallet static QR code or account number to receive funds. ### 1. Click on the Receive Action Button.

### 2. Share QR & Account Number.

Traxion Wallet QR Image and Account Number

# Send Funds Transfer funds from your Traxion Wallet. ### 1. Click on the Send Action Button.

### 2. Enter Send Information {% hint style="info" %} View the list of Traxion-supported institutions here: {% endhint %}

### 3. Confirm & Authenticate Send.

### 4. Send Receipt.

# Swaps Exchange your TygaPay USDT/USDC for Traxion PHP within your Traxion Wallet. ### 1. Click on the Swap Action Button.

### 2. Enter Swap Information.

### 3. Confirm & Authenticate Swap.

### 4. Process Swap Receipt. {% hint style="info" %} The processing time for swaps may vary, typically ranging between 30 to 60 minutes. {% endhint %}

# Scan & Pay You have the option to scan QR code images supported by Traxion to facilitate bill payment. ### 1. Click on the Scan & Pay Action Button.

### 2. Scan QR Code Image. Example:

### 3. Display & Enter QR Bill Information.

### 4. Confirm & Authenticate QR Payment.

### 5. QR Payment Receipt.

# Supported Institutions Below is a comprehensive list of institutions supported by TraxionPay for conducting transactions. * PHILIPPINE VETERANS BANK * ALLBANK INC * TAYOCASH INC * DCPAY PHILIPPINES INC * BANCO DE ORO UNIBANK, INC. * EQUICOM SAVINGS BANK * PALAWANPAY * I-REMIT INC * BAYANIHAN BANK INC * RURAL BANK OF GUINOBATAN * TONIK DIGITAL BANK INC * UNITED COCONUT PLANTERS BANK * ING BANK N.V. * ISLA BANK * MALAYAN BANK SAVINGS * LAND BANK OF THE PHILIPPINES * PRODUCERS SAVINGS BANK CORPORATION * STANDARD CHARTERED BANK * BANGKO MABUHAY * SPEEDYPAY INC * CARD SME BANK INC. * UNIONDIGITAL BANK INC * BANK OF THE PHILIPPINE ISLANDS * SHOPEEPAY PHILIPPINES INC * PHILIPPINE SAVINGS BANK * CIS BAYAD CENTER INC * MARCOPAY INC * ROBINSONS BANK CORPORATION * OMNIPAY INC * MINDANAO CONSOLIDATED COOPERATIVE * GPAY NETWORK PH INC * DUNGGANON BANK INCORPORATED * Alipay * LEGAZPI SAVINGS BANK, INC. * RANG-AY BANK A RURAL BANK INC * UNOBANK INC * ECASHPAY ASIA INC * Netbank(A Rural Bank), Inc. * MAYBANK PHILIPPINES, INC. * LUZON DEVELOPMENT BANK * PACIFIC ACE SAVINGS BANK * UNIONBANK * PHILIPPINE NATIONAL BANK * ENTREPRENEUR RURAL BANK * PHILTRUST BANK * BPI DIRECT BANKO A SAVINGS BANK * CANTILAN BANK, INC. * LULU FINANCIAL SERVICES PHILS INC * CAMALIG BANK INC * CARD BANK INC. * WEALTH DEVELOPMENT BANK CORPORATION * METROBANK * QUEEN CITY DEVELOPMENT BANK * CARD MRI RIZAL BANK INC. * MAYA BANK INC * CIMB BANK PHILIPPINES INC * STERLING BANK OF ASIA * USSC MONEY SERVICES INC * BANK OF COMMERCE * COMMUNITY RURAL BANK OF ROMBLON * RCBC * INFOSERVE INCORPORATED * ASIA UNITED BANK * SEABANK PHILIPPINES INC * GXI * SECURITY BANK CORPORATION * UNION BANK OF THE PHILIPPINES * BANK OF CHINA * SUN SAVINGS BANK * EAST WEST BANKING CORPORATION * UCPB SAVINGS BANK * DEVELOPMENT BANK OF THE PHILIPPINES * PARTNER RURAL BANK * TRAXION PAY, INC * GOTYME BANK CORPORATION * BDO NETWORK BANK * PHILIPPINE BUSINESS BANK * PHILIPPINE BANK OF COMMUNICATIONS * DUMAGUETE CITY DEVELOPMENT BANK * PAYMAYA PHILIPPINES, INC. * JUANCASH * EAST WEST RURAL BANK * CHINA BANKING CORPORATION * CEBUANA LHUILLIER RURAL BANK, INC. * BINANGONAN RURAL BANK * QUEZON CAPITAL RURAL BANK * CHINA BANK SAVINGS * STARPAY CORPORATION * CTBC BANK PHILS CORP # TygaPay: SEPA Bank Accounts * [Register Bank Account](/sepa-bank-accounts/register-bank-account) * [Access Bank Account](/sepa-bank-accounts/access-bank-account) * [Send Funds](/sepa-bank-accounts/send-funds) * [Swaps](/sepa-bank-accounts/swaps) * [Beneficiaries](/sepa-bank-accounts/beneficiaries) {% hint style="info" %} Features of SEPA Bank Accounts are seamlessly integrated into the TygaPay platform. {% endhint %} # Register Bank Account Follow the steps below to Complete the Registration of a SEPA Bank Account on the TygaPay platform.

## 1. Register SEPA Bank Account Click on the "Register" button to access the registration form. {% hint style="info" %} **Important to Note:** 1. There is a $1.00 activation fee to register a SEPA bank account. 2. A monthly maintenance fee is required for registered SEPA bank accounts on the TygaPay platform. 3. The TygaPay Premium Monthly Service Fee is required to access SEPA bank account features. 4. The bank account exclusively transacts in SEPA. 5. Swaps between TygaPay Wallet and bank accounts are not available yet but are coming soon. {% endhint %}

## 2. Authorize Registration An OTP will be sent to your TygaPay email address. Enter this OTP to authorize the bank account registration

## 3. KYC (Know Your Customer) After completing the registration successfully, you will need to verify your identity through the KYC process. ## 3.1. Verify KYC Click on the "Verify KYC" button to initiate the process. An email with a verification link will be sent to your TygaPay email address.

### 3.2. Check KYC Status Once the KYC process has been initiated, the button will change to "Check KYC Status." Click this button to get an update on your KYC status. The final KYC status will be emailed to your TygaPay email address.

After completing registration and verifying KYC, you will be able to access your bank account. # Access Bank Account Follow the steps below to access your bank account. ## 1. Unlock Bank Account Click on the "Unlock Bank Account" button to initiate the process.

### 1.1 Authorize Access Click on the "Send OTP" button to receive an OTP at your TygaPay email address to authorize access to your bank account.

### 1.2. Verify Proof of Income In certain situations, the bank provider may require proof of income to grant access to your bank account. Please upload your most recent proof of income based on your selected income source. Once your proof of income has been submitted, you will receive the outcome via email.

# Send Funds Send funds from your TygaPay SEPA Bank Account. ### 1. Access Send Funds

### 2. Enter Send Information. Select the beneficiary you would like to send funds to, then enter the amount and reference for the transfer.

### 3. Confirm & Authenticate Send. Confirm the send request by entering the OTP sent to your TygaPay email address and your TygaPay PIN.

# Swaps Swaps funds between TygaPay Wallet and SEPA Bank Account. {% hint style="info" %} Please note: Swaps between TygaPay Wallet and SEPA Bank Account are coming soon and are currently unavailable. {% endhint %} ### 1. Access Swaps

# Beneficiaries See the steps below to manage your beneficiaries. ### 1. Access Beneficiaries Click on the "Beneficiaries" button to view all your beneficiaries.

### 2. Add Beneficiary Click on "Add Beneficiary" to add a new beneficiary.

Enter the SEPA bank account information and click the "Add" button.

### 3. Delete Beneficiary Click the "X" button to delete a beneficiary.

# Overview These legal agreements and notices provide terms and conditions related to specific TygaPay services. All legal disputes can be directed to \[legal\@tygapay.com]. # Terms and Conditions **Terms and Conditions**
Last updated: October 31, 2025 Please read these terms and conditions carefully before using Our Service. Terms and Conditions Welcome to TygaPay! These terms and conditions outline the rules and regulations for the use of TygaPay LLC's Website, located at . By accessing this website or apps we assume you accept these terms and conditions. Do not continue to use TygaPay if you do not agree to take all of the terms and conditions stated on this page.
**Definition** Country refers to: United States Company(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tyga LLC, 3635 little rock drive, Provo, 84604. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of us. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
**Cookies** We employ the use of cookies. By accessing TygaPay, you agreed to use cookies in agreement with the TygaPay LLC's Privacy Policy. Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
**License** Unless otherwise stated, TygaPay LLC and/or its licensors own the intellectual property rights for all material on TygaPay. All intellectual property rights are reserved. You may access this from TygaPay for your own personal use subjected to restrictions set in these terms and conditions.
You must not: ● Republish material from TygaPay ● Sell, rent or sub-license material from TygaPay ● Reproduce, duplicate or copy material from TygaPay ● Redistribute content from TygaPay
**This Agreement shall begin on the date hereof.** Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. TygaPay LLC does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of TygaPay LLC,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, TygaPay LLC shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. TygaPay LLC reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
**You warrant and represent that:** ● You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; ● The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party; ● The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy ● The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity. You hereby grant TygaPay LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
**Hyperlinking to our Content** The following organizations may link to our Website without prior written approval: ● Government agencies; ● Search engines; ● News organizations; ● Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and ● System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site. We may consider and approve other link requests from the following types of organizations: ● commonly-known consumer and/or business information sources; ● dot.com community sites; ● associations or other groups representing charities; ● online directory distributors; ● internet portals; ● accounting, law and consulting firms; and ● educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of TygaPay LLC; and (d) the link is in the context of general resource information. These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site. If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to TygaPay LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows: ● By use of our corporate name; or ● By use of the uniform resource locator being linked to; or ● By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site. No use of TygaPay LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.
**iFrames** Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
**Content Liability** We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
**Reservation of Rights** We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
**Removal of links from our website** If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
**Disclaimer** To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
● limit or exclude our or your liability for death or personal injury; ● limit or exclude our or your liability for fraud or fraudulent misrepresentation; ● limit any of our or your liabilities in any way that is not permitted under applicable law; or ● exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature. #### _{**Inactivity Fees**} **Definition of Inactive Account**. An "Inactive Account" is an account that has had no customer-initiated activity for a continuous period of 3 months. For the purposes of this Section, "customer-initiated activity" includes, but is not limited to: (i) logging into the Platform; (ii) executing a trade or order; (iii) making a deposit or withdrawal; or (iv) any other interaction with the Services as determined by Tygapay LLC in its sole discretion. **Inactivity Fee**. To cover the ongoing costs of maintaining Inactive Accounts (including secure storage of Digital Assets and compliance obligations), Tygapay LLC reserves the right to charge an inactivity fee (the "Inactivity Fee") on any Inactive Account with a positive balance. The Inactivity Fee will be $10 USD per month, calculated in the primary currency of the account or deducted proportionally from available Digital Assets or fiat balances. No Inactivity Fee will apply to accounts with a zero balance. **Notification and Waiver**. Tygapay LLC will notify the account holder via in-app notification at least thirty (30) days prior to the first deduction of an Inactivity Fee. The Inactivity Fee may be waived or reduced at Tygapay LLC's discretion for verified extenuating circumstances. To avoid the Inactivity Fee, simply perform any customer-initiated activity as defined above, which will reset the inactivity period. **Unclaimed Property**. If an account remains inactive for an extended period of 3 years or as required by applicable law, and Tygapay LLC is unable to contact the account holder, the account may be deemed abandoned under applicable unclaimed property (escheatment) laws. In such cases, Tygapay LLC may be required to report and remit the account balance to the relevant jurisdiction. Prior to escheatment, Tygapay LLC reserves the right to deduct the Inactivity Fee or other administrative charges from the balance, as permitted by law. Account holders may reclaim escheated funds from the applicable jurisdiction at any time, subject to that jurisdiction's procedures. Tygapay LLC will make reasonable efforts to notify the account holder before escheatment. **Changes to Fees**. Tygapay LLC may update the Inactivity Fee amount, frequency, or applicability by providing 30 days advance notice via the Platform, email, or our website. Continued use of the Services after such notice constitutes acceptance of the changes. **Governing Law**. This Section is subject to all applicable laws, rules, and regulations, including but not limited to state unclaimed property laws (e.g., in the United States) and consumer protection regulations. Tygapay LLC will not charge Inactivity Fees in jurisdictions where prohibited. #### _{**Fraud, Money Laundering, and Suspicious Behavior Policy**} Prohibited Activities\ Tyga LLC strictly prohibits any activity that involves fraud, money laundering, or suspicious behavior. Such activities include, but are not limited to: * Providing false or misleading information during account registration or use. * Engaging in financial transactions intended to conceal or disguise the origin of funds. * Using the platform for illegal or unauthorized purposes, including activities that violate applicable laws or regulations. Right to Terminate Accounts\ Tyga LLC reserves the right, at its sole discretion, to terminate any user account if the user is found to be engaged in fraudulent activities, money laundering, or suspicious behavior. This includes, but is not limited to: * Immediate suspension or closure of the account without prior notice. * Forfeiture or confiscation of any funds or assets in the account deemed to be ill-gotten gains or connected to prohibited activities, to the extent permitted by law. Reporting to Authorities\ In cases where fraud, money laundering, or suspicious behavior is identified, Tyga LLC reserves the right to report the user and related activities to relevant law enforcement or regulatory authorities. This may include sharing user information, transaction records, and other necessary data as required by applicable laws. User Responsibility for Account Security\ Users are solely responsible for the security of their account credentials, including passwords, private keys, and other sensitive information. Tyga LLC is not responsible for any loss, theft, or unauthorized access resulting from user negligence or reckless handling of account details. This includes, but is not limited to: * Sharing account details with others. * Failing to use adequate security measures such as strong passwords or two-factor authentication. * Mishandling private keys or other non-custodial assets. Non-Custodial Assets\ Tyga LLC does not assume custody of or responsibility for users' private keys, wallets, or other non-custodial assets. Users must safeguard these assets and ensure their proper management. Tyga LLC will not recover or replace lost private keys, nor will it be liable for any losses resulting from the mishandling of non-custodial assets. Cooperation with Investigations\ Tyga LLC will cooperate fully with local, national, and international authorities in investigating and prosecuting activities related to fraud, money laundering, or other suspicious behavior. Users agree to comply with any requests from Tyga LLC during investigations. No Liability\ Tyga LLC is not liable for any losses incurred as a result of account termination, confiscation of funds, reporting to authorities, or user negligence in securing account details and private assets. #### _{**Security and Compliance**} Tygapay prioritizes the security and compliance of its operations to ensure user trust and system reliability. As part of this commitment, Tygapay's smart contracts have undergone a comprehensive audit conducted by New Media Investments. This audit verifies that our smart contracts meet stringent security and operational standards, ensuring transparency and integrity in all blockchain-based transactions. Certificate: #### _{**Blockchain and Smart Contract Standards**} To uphold the highest standards in blockchain technology, Tygapay's smart contracts have been rigorously reviewed and audited by New Media Investments. This process guarantees the reliability, security, and compliance of our smart contract infrastructure, providing users with a safe and trustworthy platform. #### _{**System Integrity and Audits**} Tygapay is committed to maintaining robust system integrity through regular evaluations and audits. Our smart contracts have been independently audited by New Media Investments to ensure they comply with industry-leading security and functionality standards. These audits reinforce our dedication to delivering a secure and transparent user experience.
# Acceptable Use Policy #### Tygapay Acceptable Use Policy **Last updated on 06 August 2024** You are independently responsible for complying with all applicable laws in all your actions related to your use of Tygapay's services, regardless of the purpose of the use. In addition, you must adhere to the terms of this Acceptable Use Policy. Violation of this Acceptable Use Policy constitutes a violation of the Tygapay User Agreement. #### Prohibited Activities You may not use the Tygapay service for activities that: 1. Violate any law, statute, ordinance, or regulation. 2. Relate to transactions involving: * (a) Narcotics, steroids, certain controlled substances, or other products that present a risk to consumer safety. * (b) Drug paraphernalia. * (c) Cigarettes. * (d) Items that encourage, promote, facilitate, or instruct others to engage in illegal activity. * (e) Stolen goods, including digital and virtual goods. * (f) The promotion of hate, violence, racial or other forms of intolerance that are discriminatory, or the financial exploitation of a crime. * (g) Items that are considered obscene. * (h) Items that infringe or violate any copyright, trademark, right of publicity, or privacy or any other proprietary right under the laws of any jurisdiction. * (i) Certain sexually oriented materials or services. * (j) Ammunition, firearms, or certain firearm parts or accessories. * (k) Certain weapons or knives regulated under applicable law. 3. Relate to transactions that: * (a) Show the personal information of third parties in violation of applicable law. * (b) Support pyramid or Ponzi schemes, matrix programs, other "get rich quick" schemes, or certain multi-level marketing programs. * (c) Are associated with purchases of annuities or lottery contracts, lay-away systems, offshore banking, or transactions to finance or refinance debts funded by a credit card. * (d) Are for the sale of certain items before the seller has control or possession of the item. * (e) Are by payment processors to collect payments on behalf of merchants. * (f) Are associated with the sale of traveler's checks or money orders. * (g) Involve currency exchanges or check cashing businesses. * (h) Involve certain credit repair, debt settlement services, credit transactions, or insurance activities. * (i) Involve offering or receiving payments for the purpose of bribery or corruption. 4. Involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent. 5. Relate to transactions involving any activity that requires pre-approval without having obtained said approval. #### Activities Requiring Approval Tygapay requires pre-approval to accept payments for certain services as detailed in the chart below. | Section | Category | Item or Service Requiring Pre-Approval | | ------- | --------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | 1 | Transportation | Airlines and scheduled or non-scheduled charters/jets/air taxis. | | 2 | Charities / Non-Profit | Collecting donations as a charity or non-profit organization. | | 3 | High Value Items | Operating as a dealer in jewels, precious metals, and stones. | | 4 | Payment Facilitator | Providing payment services under the definition of a money service business or electronic money institution, including the sale of stored value cards and escrow services. | | 5 | Investments | Buying, selling, or brokering stocks, bonds, securities, and related financial instruments. | | 6 | Gambling, Gaming, Prize Draws, Contests | Activities involving gambling, gaming, or contests with an entry fee and a prize, where legally permitted. | | 7 | Prescription Items | The sale of any product(s) requiring a prescription or prescription dispensing services. | | 8 | Telemedicine Services | Providing remote medical services and consultations. | | 9 | Mature Audience Content | Digital adult content, including video on demand (VOD) and webcam activities. | | 10 | Online Dating | Dating services introducing individuals for personal or romantic relationships. | | 11 | Live Streaming/Broadcasting | Activities transmitting video, voice, or text content in a live environment with user interaction. | | 12 | File-Sharing | Providing public file sharing services, including cyberlockers. | | 13 | Alcohol | Selling alcoholic beverages. | | 14 | Tobacco | Non-cigarette tobacco products, e-cigarettes, cigars. | | 15 | Medical Items or Services | Selling medical devices or offering healthcare services requiring licensure. | | 16 | Multilevel Marketing and Direct Selling | Multilevel marketing and direct sales organizations. | | 17 | Marketplaces | E-commerce marketplaces for third-party sellers. | #### Reporting Violations We encourage you to report violations of this Acceptable Use Policy to Tygapay immediately. If you have a question about whether a type of transaction may violate the Acceptable Use Policy, or wish to file a report, you can do so by contacting our support team. # Infringement Report Policy It is Tygapay's policy to take appropriate action when necessary to remove from Tygapay services or to disallow the use of Tygapay services in connection with material that is claimed to be infringing. If you are an intellectual property rights owner and believe that a website or webpage using Tygapay services sells, offers for sale, makes available goods and/or services, or includes content or materials that infringe your intellectual property rights, please complete a Infringement Report in its entirety and email it to \[]. # Restricted Jurisdictions Tygapay is unable to extend its services to a select number of jurisdictions. As a result: 1. Entities based in these jurisdictions cannot be onboarded. 2. Entities with Ultimate Beneficial Owners (UBOs) residing in these jurisdictions cannot be onboarded. 3. Sending or receiving funds to or from these jurisdictions is not permitted. This list is reviewed and refreshed periodically to align with evolving regulatory standards and partner guidelines. * Abkhazia * Afghanistan * Albania * Angola * Belarus * Bosnia and Herzegovina * Burma (Myanmar) * Burundi * Central African Republic * Cuba * Democratic People’s Republic of Korea (North Korea) * Democratic Republic of the Congo * Ethiopia * Eritrea * Guinea * Guinea-Bissau * Haiti * Iran * Iraq * Ivory Coast (Cote D'Ivoire) * Kosovo * Lebanon * Liberia * Libya * Macedonia * Nagorno-Karabakh * Nicaragua * Northern Cyprus * Pakistan * Russia * Sahrawi Arab Democratic Republic * Somalia * Somaliland * South Ossetia * South Sudan * Sudan * Syria * Serbia * Sierra Leone * Ukraine * Venezuela * Yemen * Zimbabwe